FAQs

Frequently Asked Questions

Find answers to common questions about our products

Yes. Our solutions are trusted across multiple critical industries, including pharmaceuticals, vaccine and biotech distribution, food and cold chain logistics, and general logistics. They are designed to help maintain product integrity and ensure regulatory compliance .

No. A key feature of our loggers is the automatic PDF report generation. You simply plug the logger into any computer’s USB port. A detailed PDF report—containing a data summary, temperature graph, and any alarm events—is automatically generated without needing any software or drivers .

Most of our loggers, like the N-30, are designed for simplicity. To start logging, you typically press and hold the START button for a few seconds. The process is similar to stop it. The LED indicator will confirm the status—for example, a green blinking light often means it’s actively logging .

The main differences are their temperature range and features. The N-30 is a single-use PDF logger ideal for short-term shipments, covering a range of -30°C to +70°C. The N-80 is an advanced logger with an LCD display for real-time status updates, covering a wider range of -80°C to +70°C, making it suitable for long-term and ultra-low temperature shipments like vaccines.

The generated report is a secure, encrypted PDF file. It provides a complete temperature history, including a graph of the journey, a summary of statistics, and time-stamped records of any temperature excursions beyond the set limits. This tamper-evident report ensures data authenticity .